Privacy Policy

How we handle information you provide when engaging with Diaax services.

Last Updated: December 17, 2025

Quick Navigation

1. Information We Collect

1.1 Personal Information

When you engage with Diaax through our contact forms or communication channels, we collect:

  • Full name and professional title
  • Email address and telephone contact details
  • Organization name and sector affiliation
  • Message content and consultation inquiries
  • Professional background relevant to institutional advisory services

1.2 Technical Information

Our website automatically collects certain technical data to improve user experience:

  • IP addresses and geographic location data
  • Browser type, version, and device information
  • Pages visited, time spent, and navigation patterns
  • Referral sources and access timestamps

2. How We Use Your Information

2.1 Primary Purposes

  • Responding to consultation requests and strategic inquiries
  • Evaluating institutional advisory engagement opportunities
  • Providing information about our services and methodologies
  • Facilitating strategic conversations and professional communication
  • Maintaining professional communication records

2.2 Communication Preferences

We respect institutional communication protocols and will only contact you regarding matters directly related to your inquiry or ongoing advisory engagements. You may opt out of non-essential communications at any time.

3. Data Storage and Security

3.1 Security Measures

We follow standard data protection practices:

  • Secure data transmission
  • Cloud storage with access controls
  • Standard confidentiality protocols

3.2 Data Protection Standards

Our data handling practices follow international data protection regulations including GDPR principles, providing standard privacy protections for professional communications.

4. Third-Party Services

4.1 Service Providers

Diaax utilizes select third-party service providers to support our operations:

  • Cloud hosting and infrastructure providers
  • Email communication platforms
  • Analytics tools for website performance monitoring
  • Professional communication and scheduling systems

All third-party providers are selected based on standard security and privacy practices for professional services.

4.2 Cookies and Tracking

Our website uses essential cookies for functionality and optional analytics cookies to improve user experience. You can manage cookie preferences through your browser settings. We do not engage in behavioral advertising or cross-site tracking.

5. Your Rights and Choices

5.1 Data Subject Rights

You have standard rights regarding your personal information:

  • Access: Request copies of personal data we hold
  • Correction: Update or correct inaccurate information
  • Deletion: Request removal of personal data (subject to legal obligations)
  • Portability: Obtain data in structured format
  • Objection: Object to specific data processing activities
  • Restriction: Request temporary suspension of data processing

5.2 Exercising Your Rights

To exercise any of these rights, please contact us at info@diaax.com. We aim to respond to verified requests within 30 days and provide clear explanations for any limitations based on legal obligations or legitimate business interests.

6. Data Retention

Diaax retains personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable legal and regulatory obligations.

Retention Periods

  • Inquiry Data: 24 months from last contact unless ongoing engagement exists
  • Advisory Engagement Records: 7 years following engagement completion for professional liability purposes
  • Technical Logs: 12 months for security and performance analysis
  • Communication Records: Duration determined by institutional relationship status

Following retention period expiration, data is securely deleted or anonymized to prevent identification.

7. International Data Transfers

As an advisory firm serving institutions globally, Diaax may transfer personal information across borders as necessary for service delivery.

7.1 Transfer Safeguards

Cross-border data transfers follow standard international practices:

  • Standard contractual clauses where applicable
  • Adequacy determinations where relevant
  • Appropriate consent for sensitive information transfers
  • Encryption and secure transmission protocols

International data transfers are conducted in accordance with applicable data protection regulations.

8. Contact Information

For privacy-related inquiries, data subject requests, or concerns about how your information is handled:

Data Protection Contact

Diaax Ltd

Email: info@diaax.com

We are committed to addressing privacy concerns promptly and transparently, consistent with institutional standards for data protection and professional advisory ethics.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated through prominent website notices or direct communication to institutional stakeholders with whom we maintain active relationships. Continued use of our services following policy updates constitutes acceptance of revised terms.